Frequently Asked Questions: 

Q: Is it safe to use twice a day, morning and night instead of recommended usage?
A: Yes, it is safe to use twice a day, however to get the ultimate result, best to use more than twice a day.

Q: Is it safe for a guy to use it?
A: Absolutely safe for men to use.

Q: Will it help with stretch marks from pregnancy?
A: It will fade the dark melain in the skin but won’t fade the white areas.

Q: I have scars from zits, will it effectively remove my scars from pimples?
A: Yes it can, be sure to apply more than twice a day to achieve the full effect.

Q: Can I apply to my neck area?
A: Yes, it is safe to apply to neck area.

Q: Can I apply around my eyes?
A: Yes you can, be sure to avoid inside the eyes.

Q: I have an animal bites scar, can I use around or on the wound?
A: Please wait for the wound to heal before applying the lotion.

Q: I have an old freckles, will it work?
A: It will work on old freckles, please allow at least 3-6 months to see the result

Q: I have an old surgical scar, will it work?
A: It will work on old scars, please allow 4-6 weeks until you see the improvements.

Q: Can I use on a toddler?
A: It is safe for kids over 8 years old.

Q: Can I use on a new scar on the lip area?
A: it is not meant to be ingested so be sure not to get inside the mouth.

Q: Will this help to clear mosquito bites mark?
A: It will help to lighten any dark spots or scars.

Q: Is it safe to apply under makeup?
A: You can use it under make up, please allow 5 minutes to absorb in.

Q: Can I apply my collagen cream over this?
A: Yes you can apply collagen cream over it, please allow 5 to 10 minutes to absorb first.

Q: Can I apply product all over my entire face?
A: Yes you can apply all over your entire face, it is recommended to use twice a day.

Q: Do I apply this after toner?
A: Yes, this product is to be applied after toner.

Q: Will this work on dark spots in the bikini area after shaving?
A: Yes it will help to minimize the dark areas.

Q: Is it safe to apply to body not just the face?
A: Yes it is safe to apply to body as well.

Q: If I use the product after my moisturizer does it still work well?
A: Please use prior to the moisturizer and wait for few minutes before applying moisturizer. Can apply over moisturizer again, once applied prior.

Q: Is it safe to use this product when pregnancy and/or breastfeeding?
A: Please consult your doctor proior to using.

Q: Can I use vitamin C serum together?
A: Absolutely, apply the lotion first and wait for few minutes, then vitamin C serum.

Q: Can I use the product without applying SPF?
A: It is recommended to wear SPF when applying the lotion.

Q: Can I use the product in combination with my other whitening products?
A: It is not recommended to combine with other whitening products to avoid allergic reaction.

Q: Is it normal I get flaky skin when applying the lotion.
A: It is completely normal as the product is working itself and helps exfoliate the skin same time.

Q: Will this lotion helps with keloid scars?
A: It does improved with all scaring. Please stay compliant and consistently applying 2-3 times a day for an ultimate result.

Q: How long will it takes to use the product before I see the results?
A: Everyone’s skin varies, some see results as soon as 3 days to 2 weeks. Improving results the longer you use.

Q: Can I apply the lotion after botox/filler injections?
A: Absolutely can, it will help to fade the injection sites quicker.

Q: Can I use this product along without moisturizer?
A: It is recommended to use the lotion with your regular daily moisturizer.

Q: Can this help to get rid of discoloration and wrinkly feel of a deep scar?
A: Yes it will, allow to use at least twice a day for a minimum of 2-6 months.

Q: Can this product help with wrinkles?
A: Yes it will minimize the appearance of wrinkles, please allow to use at least twice a day for a minimum of 2-6 months.

Q: Will this product helps to reduce redness from a scar?
A: Yes the lotion will start to work quickly to reduce redness and discoloration as well as helping to heal the wound. Recommended to use at least twice a day for a minimum of 2-6 months.

Q: Can I start step 2 before step 1?
A: Absolutely, step 2 has more ingredients than step 1. It is recommended to start step 1 prior to step 2 for the full effect.

Q: When I apply step 2, there’s a tiny tingling sensations, is that ok?
A: The tingling is most likely due to a very sensitive area and may take some time to have face to get use to the product. Please allow a week and the tingling sensation should fade away.

Q: I get rashes from essential oils, including eucalyptus, tea tree oil and lavender. Are these ingredients part of the natural fragrance oil?
A: There is some lavender essential oils in the formula as well as vanilla extract in step 2 lotion.